A recall of a Car Towing Strap sold online by GlobalOutlet.com has been recalled after it was found the product doesn’t meet the correct labelling requirements.
The recall is being overseen by the Australian Competition and Consumer Commission (ACCC) and involves the 5-tonne motor vehicle recovery strap rope with hooks with part number HQB_CAR201.
The suspect towing straps were sold online between the 1st of January 2015 and the 24th of June 2016.
The recall notice advises that the strap failed to comply with the labelling requirements of the Trade Practices (Consumer Product Safety Standard) (Motor Vehicle Recovery Straps) Regulations 2010.
Information about the strap’s minimum breaking strength is not included on the label.
What are the hazards?
If the vehicle recovery strap used is not rated for the weight of the vehicles it is attached to, it can break, and both the strap and tow hook can release with great force.
This can pose a risk of injury or death to vehicle occupants or bystanders.
What should owners do?
The ACCC says consumers should stop using the product immediately and follow these instructions to arrange a refund.
- Print and fill out the Recall Return Form. This form should be attached to the affected product.
- Go to this website and follow the online process to create a return label.
- Securely pack the item in a suitable box with the Recall Return Form and attach the label to the packaging.
- Take the package to the nearest postal outlet. Consumers do not need to pay for postage to return this product.
- Email the Crazysales Order ID to this address when the product has been posted. A refund including postage costs will be processed within 3 to 5 working days of the receipt of the product.
Further info is also available by emailing Crazy Sales.
Stay up to date with the latest vehicle recalls at behindthewheel.com.au.