Cynthia reports troubles with the brakes on her Honda Civic hatch.
We got a comment in from our reader Cynthia who is having some issues with the brakes on her Honda Civic Hatch wearing out faster than she might have expected.
Cynthia said that she purchased her 2013 Honda Civic hatch new and after just 30,000kms the brakes and the brake rotors had to be replaced.
She said that she was told that because the car comes out of Europe (this series of Honda Civic Hatch is built in the United Kingdom) it has soft brakes/brake pads and that she should expect to have to change these every two years.
At a cost of $959.00 Cynthia wasn’t too happy. She asked us whether her brake rotors were covered under warranty.
We put the question to Honda Australia and Public Relations Manager Melissa Cross responded;
Without knowing any details about this case, I can advise is that if the rotors are worn, they will not be covered under warranty as it is a normal wear and tear part.
The vehicle would need to be inspected at a Honda Dealership to ascertain if there is a manufacturing defect, where the part would be covered under warranty.
As you can understand, the life expectancy of components such as brakes depends on a number of factors, including the style of driving and the type of conditions the vehicle is subjected to on a daily basis. Driving technique and conditions will vary from customer to customer.
Have you had similar issues with your Honda? We would love to know, pop your story into the Disqus box below or email firstname.lastname@example.org.