March 10, 2020

Lexus Australia tops customer satisfaction survey

Lexus Australia tops customer satisfaction survey

They’ve done it again, Lexus takes honours in Roy Morgan poll…

The proof of the pudding is in the eating as they say and it appears you really can’t go wrong with a Lexus car/SUV.

Roy Morgan Research has just polled 50,000 Australian car buyers about their buying and ownership experience and Lexus came out on top.

The Japanese premium car manufacturer has now taken the award home for the third straight year.

Roy Morgan CEO Michele Levine said Lexus had consistently outperformed industry peers with an unwavering dedication to satisfying their customers.

A delighted Peter McGregor, the Lexus Australia Chief Executive, accepted the award.

“This is a testament to our uncompromising focus on quality,”

“Just as importantly, we remain committed to building on the foundation of our business, which is to deliver an exceptional ownership experience.”

The award comes after Lexus Australia enjoyed its most successful sales year in history.

VFACTS sales data shows Lexus delivered 9.027 vehicles to Australian customers in 2016, that number representing a solid 3.9% increase on the brand’s 2015 result.

Stay up to date with all the latest Lexus News here.

About Joel Helmes 3159 Articles
Joel is the founder and CEO of Behind the Wheel. Joel has a background as a radio broadcaster with on-air roles at 4BC, 4KQ, 2KY, 2LT and 2UE amongst others, as well as a news editor and program director.Joel’s relationship with cars stems back to his early childhood learning to change oil and brakes with his father and uncle. This continued on into his driving years owning an assorted collection of cars.

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