Latest from Honda on airbag issue
Mr Collins confirmed that CR-V owner had been contacted 5 times regarding the urgent recall. These contacts included registered mail.
Since the accident, Mr Collins says Honda has reached out to the family to convey their condolences, and offer any assistance required.
He stressed the importance of all car owners checking to see whether their vehicle is involved in the Takata Airbag Recall, regardless of brand.
Mr. Collins said that due to the fact that cars made from 2001 may be affected, many vehicles would be on their second or third owners.
The fault occurs when the propellant used to inflate some Takata airbags becomes contaminated by moisture.
This makes the substance unstable.
Instead of the controlled inflation, the inflator explodes causing the unit to break apart in an unintended manner.
The bag itself inflates with more force than it was designed for. Shrapnel from the force of the explosion may come from metal and plastic components inside the body of the unit which are directed towards the front passengers.
Takata, the Japanese manufacturer of the faulty airbags, filed for bankruptcy in June this year.
Individual vehicles may have one or both of the front airbags faulty.
Honda established a dedicated call centre of 25 staff who are actively tracing vehicles and owners by all possible means.
When asked about cost, Mr. Collins said “it is not about cost” and that “safety is the first concern”.
Car makers are working closely with government in what has become the largest recall in history.
The figures are huge.
In total, 2.35 million faulty inflators are in Australian vehicles. Of those, 1.5 million inflators have yet to be replaced.
This is just a 36% completion rate.
Honda have taken the matter seriously and are replacing 10,000 units a week at the peak. They are currently replacing around 5,000 a week.
Of the 650,379 inflators in Honda vehicles, 456,136 have already been repaired or replaced. That is 70% of affected honda cars, which more than any other manufacturer.
Currently, Honda is attempting to find the remaining 193,454 inflators installed in 145,000 vehicles as a matter of urgency.
Honda has made approximately 1,000,000 communications so far, and have 105,000 replacement parts in stock, with a further 34,000 due soon.
Some cars will no longer be on the road, but Honda is seeking to account for 100% of faulty units whether the vehicles are in service or not.
Honda PR manager, Neil Mcdonald, confirmed that Honda is also contacting wrecking yards to ensure that faulty airbags are not sold as 2nd hand parts.
42,000 inflators were replaced as “like for like” which may mean further investigation is necessary to ensure the replacement inflators are not also faulty.
Mr. Collins stressed that at no stage did Honda knowingly install faulty airbag inflators as a “stop gap” measure as had been inferred in some reports.
What owners need to do:
- Check VIN numbers on either the manufacturer websites, or the government website
- Do not ignore recall notices
- Book a replacement ASAP
- Do not risk driving the car in the meanwhile